Privacy policy

Last updated: October 2026

This policy explains how Mobile Club (نادي الهاتف), an AIP company in Jordan, collects, uses and protects your data when you use our website or app.

1. Data we collect

• Account: mobile number (one-time-code sign-in), name, and email if you add it.
• Sign in with Google or Apple: if you choose it, we receive only your name, email and an account identifier, never your password. It is linked to your mobile number after you confirm it.
• Addresses and location: the delivery addresses you save and the map pin if you set one. We do not track your location in the background; your current location is used only when you tap "Use my location".
• Orders and payments: items, amounts, payment method and the CliQ transfer receipt if you upload it. We do not store card details.
• Repairs and wholesale: device and fault details; shop details and licence image for wholesale accounts.
• Device and notifications: push token, device type and app language, to send order updates and offers you agreed to.
• Usage: aggregated page statistics. We do not keep full IP addresses; we use an anonymous daily fingerprint.

2. How we use it

• To process and deliver orders and contact you about them.
• To sign you in and protect your account.
• To provide repairs and review wholesale applications.
• To send order notifications, and offers only if you opted in (you can turn them off in your profile).
• To improve our services and prevent fraud.

3. Sharing

We never sell or rent your data. We share only what is needed with:

• Delivery partners: name, phone and address to deliver your order.
• Technical providers: hosting, SMS for sign-in codes, Google Firebase for notifications, Google Maps or OpenStreetMap for address selection.
• Authorities when required by law.

4. Cookies

We use essential cookies for sign-in and the cart, and may use analytics and advertising tools such as Google Analytics and Meta Pixel. You can control cookies in your browser settings.

5. Retention and deletion

We keep your data while your account is active. You can delete your account at any time from "My account" on the website or in the app; your personal data, addresses and Google/Apple links are removed. Order records are kept anonymised only for accounting and legal requirements.

6. Security

We use encrypted connections (HTTPS), role-based staff access, and private storage for payment receipts and licences.

7. Children

Our services are intended for people over 18. We do not knowingly collect children's data.

8. Your rights

You can view and edit your data in your account, or ask us for a copy or deletion.

9. Contact

Mobile Club — Amman, Dahiyat Al Yasmeen, Al Khareeta Circle. For privacy questions use the Contact page or the phone number on the website.

We may update this policy; changes will be published here with the update date.